Contact
Talk to a person
Support hours are Monday to Friday, 8:00–18:00 EAT, and Saturday 9:00–13:00. We aim to respond within one business day.
General support
Questions about your account, a listing, a booking or a payment.
hello@seruya.exampleVerification
Owner ownership checks, agent verification tiers, and document resubmission.
verify@seruya.exampleDisputes
A viewing that did not happen, a listing that was not as described, or a payout you are querying. Fastest route is to raise it against the viewing or offer in your portal — it reaches us with the full record attached.
disputes@seruya.exampleAgencies & partnerships
Agencies onboarding a team, corporate relocation, and service partners.
partners@seruya.example